Airlines with the most delays and most punctual airports
In 2017, airline passengers should have received millions of euros in compensation due to delays or cancellation, and flights to Turkey have a record of these chapters.
AirHelp, the world leader in compensation for airline passengers, identified throughout 2017 over 42,000 Romanian passengers eligible for compensation from airlines. If they applied for compensation, as they were entitled, the compensation would amount to approximately EUR 12 million. Due to the large number of delays and / or cancellations, Turkey was the most problematic destination for Romanian passengers in 2017. Most delayed, canceled or overbooked flights are on the Bucharest-Istanbul (Ataturk Airport) route. More specifically, last year, 621 flights recorded a cumulative delay of 14,134 minutes, equivalent to about 10 days. Out of over 152,000 flights are operated annually, of which more than 36,000 have been delayed or canceled.
The most crowded month for Romania in 2017 was November. After the large number of delayed or canceled external flights, the most problematic destinations were Istanbul (Turkey), Vienna (Austria) and Munich (Germany). The internal route with the highest delays or cancellations was Timişoara-Bucharest , with 17%. Romania, at the middle of the ranking with the biggest flight delays. Tarom and Ryanair among the weakest performances Compared to airports such as Singapore Changi, which has the best references, or London Gatwick, The recorded performances place them in the middle of the leaderboard.
The AirHelp rankings, which track the punctuality, services, and claim processing rate, show that Tarom and Ryanair have the weakest performance. “Year 2017 was very exciting for airline passengers. Let’s recall the wave of races canceled by TAP Portugal in August and September, when passengers were not only picked up for a few days in a row, but did not receive any information regarding the status of their trip. Immediately after cancellations of Ryanair flights, which also affected passengers. What many of them forget is that in the event of flight delays of more than three hours or cancellation of flights, they are entitled to compensation from airlines, which can reach up to 600 euros.
However, although it is their right, less than 2% of passengers apply for compensation. We recommend that passengers who have been affected by delays or cancellations of flights in 2017 should read their rights and ensure that they do not waive the compensation they are entitled to receive. The AirHelp mission is to help passengers get their compensation. Airline passengers who have been delayed or canceled can check their eligibility for compensation in the AirHelp free app, available for iOS and Android, or on the AirHelp site. The whole process does not take more than a few minutes.
Airlines should pay compensation if flights are cancelledFlightStats Global Cancellations and Delays
The airline refused to pay compensation on the ground that unforeseen technical problems that have imposed this delay constitutes exceptional circumstances.
According to EU legislation, air carriers do not have to pay compensation if the cancellation or postponement of flights is caused by “exceptional circumstances”, such as bad weather, strikes or political instability, which can not be avoided even if all reasonable measures should be taken.
In his defense, the airline said that those two components defects that caused the delay have not exceeded their term average operational and their producer did not provide any specific information, according to which might seem fault when the equipment reaches a certain lifespan.
“In the course of an airline, unexpected events inherent in the normal exercise of the activity of a company, given that carriers face regularly unexpected technical. No component of an aircraft does not last forever,” says CJ.
Consumer associations have welcomed the ECJ because it provides greater clarity on what constitutes “exceptional circumstances”, adding that airlines often offered this reason to refuse to provide compensation in case of technical problems.
A ranking of international airports where they reported very few races late 2015, conducted by website analytics tourism OAG is helping travellers who want to avoid waiting periods before leaving for a destination or another.
The world’s most punctual airports revealed and the UK only has ONE
Airports in Japan, Russia, Finland and the US have proven the performance after analysis by OAG, because they have the fewest recorded last year delayed flights. OAG report reviewed airports divided into three categories: small, medium and large, based on the number of seats sold annually, notes the Daily Mail. Thus, a small airport category fewer than 10 million people sold annually, a model of punctuality in this category Itami airport in Osaka Japan with a rating of 93.85%.
The analysis was based on the flights should take off or arrive within 15 minutes of the scheduled departure or arrival announced. In the category of medium airports at Copenhagen was ranked first with a rating of 88.53% of flights arrived on time in 2015. Regarding major airports of the world, Tokyo Haneda from Japan included this year in the first position of the ranking, with 91.25% of flights timed departure and destination announced.
Most punctual airports – Travel compensation and how to claim them
Affected passengers are entitled to compensation up to 600 euros per person if their flight had a delay of more than 3 hours, was canceled or overbooked. Tourists can apply for and obtain compensation even if the airline offers them another flight to the destination where they have to arrive, vouchers for food and drink and / or accommodation.
The right to compensation for flights delayed, canceled or overbooked by an airline or low-cost airline is regulated by the European Union by Regulation (EC) 261/2004. The condition is that the passenger leaves the European Union with any airline or arrives in the European Union with an airline registered in the EU (or Iceland, Norway or Switzerland). For example, an American citizen flying from the US or Africa to an EU destination with a company like Air France or Lufthansa is entitled to compensation if his flight is affected by delays, cancellations or overbookings.
However, affected passengers may only be eligible for compensation under the following conditions:
Flights take delays of at least three hours
It is the fault of the airline (eg an aircraft has been damaged).
It is not a cause for compensation for weather conditions, bad weather, political disturbances, terrorist attacks.
The airline refuses to board the passenger
Also, according to European Directive 261/2004, if a flight has several stopovers, the delay in one of them can be compensated if the eligibility conditions are met. It is essential that all those flights be on a single reservation. Currently, AirHelp says, many flights are operated in code-share with airline partners in the same alliance, but the company issuing the flight ticket is responsible for running the race to the end, including for delays or cancellations that may occur.